When it comes to travel risk, the optimism bias of “it won’t happen to me” runs throughout organisations, no matter their size. However, the damage caused when the safety of your travelling staff is unexpectedly threatened, may cost your business dearly.
Duty of care obligations on companies of all sizes makes it a legal requirement for your business to take travel risk management seriously. It doesn’t need to be complicated and a good TMC will conduct a travel risk assessment and establish proper policy and procedures as part of your travel policy
No matter the size of the incident, you should be prepared to keep your business travellers safe through effective travel risk management. Some scenarios you should consider when thinking about travel risk are discussed here.
How to create a Travel Risk Management plan
When tackling business travel security in your small organisation, you have to start somewhere, so start with what you already know. Your TMC can help you devise a travel risk management plan, but it helps to prepare by asking yourself the following questions:
- Which departments and stakeholders are involved in the safety of your staff?
- What are the threats to which your company and travelling staff are exposed?
- How can we eliminate or mitigate our risk to those threats? E.g. insurance, banning travel to certain destinations.
- How do we communicate travel risk procedures to follow among our staff?
- Who will be responsible for, and how often, to evaluate ongoing travel risk?
Download your five simple steps to managing your risk here
How to communicate your travel risk management plan to staff
A travel risk policy is useless unless it is communicated effectively and adhered to by travelling staff. A simple communication plan is therefore essential so that when an emergency happens, they know exactly who to contact for help. Business travellers need to have a full understanding of what benefits, policies and situations apply. This provides a sense of security and also allows them to respond appropriately should the need arise.
It’s also essential that companies are proactive with their communications. Keep in touch. Get regular updates from your employees about their experiences abroad. Find out what issues they’ve had when travelling so you can adjust your travel policy accordingly.
Want to learn more about travel risk management? You can download our guide on how to manage your travel risk.