“I phoned my FCBT travel manager once at 12.15 in the morning. I received the same friendly service than during the day. That was incredible for me. You’re always receiving the same level of service and they know exactly what our needs are without us having to go into too much detail.”
You are always so prompt in responding to our requests. I am grateful for the advice and options when I myself am not sure which way to direct my travellers and appreciate the little courtesy calls and emails to ensure all is well, but most importantly I appreciate the attention to detail. Your customer service makes a world of difference!"
“Trevor is a blessing in disguise. Had it not been for him I would be lost. He makes my life so much easier, his response is quick and he has so much patience. And to put the cherry on top, the way he arranged our visa in a day and a half. Thank you!”
“I have had the pleasure of dealing with two of Flight Centre Business Travel’s agents during the past year and the service that I have received has been excellent. My bookings are always done timeously and because they handle my bookings professionally, my work load has definitely lifted.”